{"id":51431,"date":"2025-08-27T11:45:14","date_gmt":"2025-08-27T04:45:14","guid":{"rendered":"https:\/\/1office.vn\/?p=51431"},"modified":"2025-08-28T09:36:41","modified_gmt":"2025-08-28T02:36:41","slug":"nen-lam-gi-khi-co-nhan-vien-cuc-gioi-nhung-lai-co-cai-toi-cao","status":"publish","type":"post","link":"https:\/\/1office.vn\/nen-lam-gi-khi-co-nhan-vien-cuc-gioi-nhung-lai-co-cai-toi-cao","title":{"rendered":"N\u00ean l\u00e0m g\u00ec khi c\u00f3 nh\u00e2n vi\u00ean c\u1ef1c gi\u1ecfi nh\u01b0ng l\u1ea1i c\u00f3 c\u00e1i t\u00f4i cao"},"content":{"rendered":"

Trong b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o, nh\u00e2n vi\u00ean gi\u1ecfi lu\u00f4n \u0111\u01b0\u1ee3c xem l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1. H\u1ecd mang l\u1ea1i n\u0103ng su\u1ea5t v\u01b0\u1ee3t tr\u1ed9i, s\u1ef1 s\u00e1ng t\u1ea1o kh\u00e1c bi\u1ec7t v\u00e0 \u0111\u00f4i khi ch\u00ednh l\u00e0 \u201c\u00e1t ch\u1ee7 b\u00e0i\u201d gi\u00fap t\u1ed5 ch\u1ee9c t\u1ea1o n\u00ean \u0111\u1ed9t ph\u00e1. Nh\u01b0ng song h\u00e0nh v\u1edbi t\u00e0i n\u0103ng \u1ea5y, kh\u00f4ng \u00edt ng\u01b0\u1eddi l\u1ea1i s\u1edf h\u1eefu m\u1ed9t c\u00e1i t\u00f4i c\u00e1 nh\u00e2n r\u1ea5t cao \u2013 \u0111i\u1ec1u khi\u1ebfn h\u1ecd d\u1ec5 xung \u0111\u1ed9t, kh\u00f3 h\u00f2a nh\u1eadp v\u00e0 tr\u1edf th\u00e0nh th\u00e1ch th\u1ee9c l\u1edbn cho nh\u00e0 qu\u1ea3n l\u00fd.\u00a0V\u1edbi nh\u00f3m nh\u00e2n s\u1ef1 \u0111\u1eb7c bi\u1ec7t n\u00e0y, doanh nghi\u1ec7p c\u1ea7n v\u1eeba bi\u1ebft khai th\u00e1c n\u0103ng l\u1ef1c, v\u1eeba c\u00f3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 ki\u1ec3m so\u00e1t nh\u1eefng m\u1eb7t h\u1ea1n ch\u1ebf \u0111i k\u00e8m. C\u00e1ch ti\u1ebfp c\u1eadn \u0111\u00fang s\u1ebd gi\u00fap t\u1ed5 ch\u1ee9c t\u1eadn d\u1ee5ng tr\u1ecdn v\u1eb9n gi\u00e1 tr\u1ecb c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng l\u00e0m m\u1ea5t s\u1ef1 g\u1eafn k\u1ebft trong t\u1eadp th\u1ec3.<\/p>\n

B\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n: nh\u00e2n vi\u00ean gi\u1ecfi nh\u01b0ng c\u00e1i t\u00f4i cao th\u1ef1c ch\u1ea5t l\u00e0 ai, v\u00ec sao h\u1ecd l\u1ea1i mang \u0111\u1eb7c \u0111i\u1ec3m n\u00e0y v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u1eadn di\u1ec7n s\u1edbm. Qua \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 r\u00fat ra b\u00e0i h\u1ecdc ph\u00f9 h\u1ee3p \u0111\u1ec3 bi\u1ebfn \u201cc\u00e1i t\u00f4i cao\u201d th\u00e0nh \u0111\u1ed9ng l\u1ef1c ph\u00e1t tri\u1ec3n, thay v\u00ec r\u00e0o c\u1ea3n trong qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1.<\/p>\n

1. Nh\u00e2n vi\u00ean gi\u1ecfi nh\u01b0ng c\u00f3 c\u00e1i t\u00f4i cao l\u00e0 nh\u01b0 th\u1ebf n\u00e0o<\/h2>\n

Nh\u00e2n vi\u00ean gi\u1ecfi nh\u01b0ng c\u00f3 c\u00e1i t\u00f4i cao th\u01b0\u1eddng l\u00e0 nh\u1eefng ng\u01b0\u1eddi s\u1edf h\u1eefu n\u0103ng l\u1ef1c n\u1ed5i b\u1eadt so v\u1edbi m\u1eb7t b\u1eb1ng chung. H\u1ecd c\u00f3 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n s\u00e2u, kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00f4ng vi\u1ec7c nhanh ch\u00f3ng, \u0111\u01b0a ra nhi\u1ec1u \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o v\u00e0 th\u01b0\u1eddng l\u00e0 ng\u01b0\u1eddi d\u1eabn d\u1eaft \u0111\u01b0\u1ee3c c\u1ea3 nh\u00f3m. \u0110i\u1ec3m \u0111\u1eb7c tr\u01b0ng l\u00e0 h\u1ecd lu\u00f4n \u00fd th\u1ee9c r\u00f5 gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea3n th\u00e2n, t\u1eeb \u0111\u00f3 h\u00ecnh th\u00e0nh s\u1ef1 t\u1ef1 tin cao \u0111\u1ed9, th\u1eadm ch\u00ed v\u01b0\u1ee3t ng\u01b0\u1ee1ng t\u1ef1 tin \u0111\u1ec3 tr\u1edf th\u00e0nh c\u00e1i t\u00f4i l\u1edbn.<\/p>\n

\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p, vi\u1ec7c c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng nh\u00e2n s\u1ef1 n\u00e0y l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf kh\u00f4ng nh\u1ecf. H\u1ecd c\u00f3 th\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3 \u0111\u1ed9t ph\u00e1, m\u1edf ra h\u01b0\u1edbng \u0111i m\u1edbi v\u00e0 gi\u00fap n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh c\u1ee7a t\u1ed5 ch\u1ee9c. Nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, ch\u00ednh nh\u1eefng c\u00e1 nh\u00e2n \u201ckh\u00e1c bi\u1ec7t\u201d n\u00e0y l\u1ea1i tr\u1edf th\u00e0nh nh\u00e2n t\u1ed1 \u0111\u01b0a doanh nghi\u1ec7p b\u1ee9t ph\u00e1 so v\u1edbi \u0111\u1ed1i th\u1ee7.<\/p>\n

Tuy nhi\u00ean, c\u00e1i t\u00f4i c\u00e1 nh\u00e2n qu\u00e1 cao c\u0169ng mang \u0111\u1ebfn nhi\u1ec1u b\u1ea5t l\u1ee3i. Nh\u1eefng nh\u00e2n vi\u00ean n\u00e0y th\u01b0\u1eddng kh\u00f3 ti\u1ebfp thu \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u, d\u1ec5 m\u00e2u thu\u1eabn v\u1edbi \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c c\u1ea5p tr\u00ean. H\u1ecd c\u00f3 xu h\u01b0\u1edbng mu\u1ed1n \u00e1p \u0111\u1eb7t quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh, khi\u1ebfn b\u1ea7u kh\u00f4ng kh\u00ed l\u00e0m vi\u1ec7c m\u1ea5t s\u1ef1 h\u00e0i h\u00f2a v\u00e0 gi\u1ea3m tinh th\u1ea7n h\u1ee3p t\u00e1c trong t\u1eadp th\u1ec3.<\/p>\n

Ngo\u00e0i ra, n\u1ebfu c\u00e1i t\u00f4i kh\u00f4ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh, h\u1ea1n ch\u1ebf c\u1ee7a nh\u00f3m nh\u00e2n s\u1ef1 n\u00e0y s\u1ebd b\u1ed9c l\u1ed9 r\u00f5 r\u1ec7t. H\u1ecd c\u00f3 th\u1ec3 tr\u1edf n\u00ean b\u1ea3o th\u1ee7, kh\u00e9p k\u00edn v\u00e0 thi\u1ebfu linh ho\u1ea1t tr\u01b0\u1edbc s\u1ef1 thay \u0111\u1ed5i. Trong d\u00e0i h\u1ea1n, \u0111i\u1ec1u \u0111\u00f3 khi\u1ebfn vi\u1ec7c ph\u1ed1i h\u1ee3p nh\u00f3m k\u00e9m hi\u1ec7u qu\u1ea3, th\u1eadm ch\u00ed l\u00e0m doanh nghi\u1ec7p m\u1ea5t \u0111i s\u1ef1 g\u1eafn k\u1ebft n\u1ed9i b\u1ed9, d\u00f9 n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd v\u1eabn \u1edf m\u1ee9c cao.<\/p>\n

\"Trong
Trong nh\u00f3m nh\u1eefng nh\u00e2n vi\u00ean xu\u1ea5t s\u1eafc lu\u00f4n c\u00f3 th\u1ec3 c\u00f3 kh\u1ea3 n\u0103ng c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u00f3 c\u00e1i t\u00f4i r\u1ea5t cao<\/figcaption><\/figure>\n

2. Nguy\u00ean nh\u00e2n t\u1ea1i sao m\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean gi\u1ecfi c\u00f3 c\u00e1i t\u00f4i cao<\/h2>\n

Kh\u00f4ng ph\u1ea3i ng\u1eabu nhi\u00ean m\u00e0 nhi\u1ec1u nh\u00e2n vi\u00ean gi\u1ecfi l\u1ea1i h\u00ecnh th\u00e0nh c\u00e1i t\u00f4i c\u00e1 nh\u00e2n l\u1edbn. \u0110\u00e2y th\u01b0\u1eddng l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a nhi\u1ec1u y\u1ebfu t\u1ed1 t\u1eeb n\u0103ng l\u1ef1c b\u1ea3n th\u00e2n, m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c cho \u0111\u1ebfn c\u00e1ch doanh nghi\u1ec7p c\u00f4ng nh\u1eadn v\u00e0 \u0111\u00e3i ng\u1ed9. Vi\u1ec7c hi\u1ec3u r\u00f5 c\u00e1c nguy\u00ean nh\u00e2n s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u00fang \u0111\u1eafn h\u01a1n, thay v\u00ec ch\u1ec9 nh\u00ecn nh\u1eadn \u0111\u00e2y l\u00e0 m\u1ed9t \u201ct\u00ednh c\u00e1ch kh\u00f3 ch\u1ecbu\u201d.<\/p>\n

M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 s\u1ef1 v\u01b0\u1ee3t tr\u1ed9i v\u1ec1 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n. Khi li\u00ean t\u1ee5c ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc nhi\u1ec7m v\u1ee5, nh\u1eefng nh\u00e2n vi\u00ean n\u00e0y d\u1ec5 h\u00ecnh th\u00e0nh t\u00e2m l\u00fd t\u1ef1 tin th\u00e1i qu\u00e1, coi n\u0103ng l\u1ef1c c\u1ee7a m\u00ecnh l\u00e0 chu\u1ea9n m\u1ef1c. Theo kh\u1ea3o s\u00e1t c\u1ee7a Harvard Business Review (2020), 61% nh\u00e2n s\u1ef1 c\u1ea5p cao th\u1eeba nh\u1eadn t\u1eebng g\u1eb7p kh\u00f3 kh\u0103n khi qu\u1ea3n l\u00fd nh\u1eefng nh\u00e2n vi\u00ean c\u00f3 th\u00e0nh t\u00edch v\u01b0\u1ee3t tr\u1ed9i nh\u01b0ng k\u00e8m th\u00e1i \u0111\u1ed9 thi\u1ebfu h\u1ee3p t\u00e1c.<\/p>\n

C\u00e1ch doanh nghi\u1ec7p c\u00f4ng nh\u1eadn v\u00e0 t\u01b0\u1edfng th\u01b0\u1edfng c\u0169ng g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean c\u00e1i t\u00f4i cao. Khi m\u1ed9t c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c khen ng\u1ee3i th\u01b0\u1eddng xuy\u00ean, nh\u1eadn l\u01b0\u01a1ng th\u01b0\u1edfng v\u01b0\u1ee3t tr\u1ed9i ho\u1eb7c li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c \u01b0u \u00e1i trong quy\u1ebft \u0111\u1ecbnh qu\u1ea3n l\u00fd, h\u1ecd d\u1ec5 ngh\u0129 m\u00ecnh \u201c\u0111\u1eb7c bi\u1ec7t\u201d h\u01a1n \u0111\u1ed3ng nghi\u1ec7p. B\u00e1o c\u00e1o Gallup State of the Global Workplace 2023 ch\u1ec9 ra r\u1eb1ng 24% nh\u00e2n vi\u00ean gi\u1ecfi c\u00f3 xu h\u01b0\u1edbng gi\u1ea3m tinh th\u1ea7n h\u1ee3p t\u00e1c n\u1ebfu c\u1ea3m th\u1ea5y t\u1ed5 ch\u1ee9c \u201cth\u1eeba nh\u1eadn c\u00e1 nh\u00e2n h\u01a1n l\u00e0 t\u1eadp th\u1ec3\u201d.<\/p>\n

Ngo\u00e0i ra, m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh kh\u1ed1c li\u1ec7t c\u0169ng khi\u1ebfn nh\u00e2n vi\u00ean d\u1ec5 \u0111\u1eb7t b\u1ea3n th\u00e2n l\u00ean h\u00e0ng \u0111\u1ea7u. Trong c\u00e1c doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7 l\u1edbn, \u00e1p l\u1ef1c v\u1ec1 KPI v\u00e0 s\u00e1ng ki\u1ebfn th\u01b0\u1eddng khi\u1ebfn nh\u00e2n s\u1ef1 t\u00e0i n\u0103ng h\u00ecnh th\u00e0nh th\u00f3i quen b\u1ea3o v\u1ec7 \u00fd t\u01b0\u1edfng \u0111\u1ebfn c\u00f9ng, t\u1eeb \u0111\u00f3 tr\u1edf n\u00ean b\u1ea3o th\u1ee7. M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Deloitte (2022) cho th\u1ea5y 37% nh\u00e2n vi\u00ean hi\u1ec7u su\u1ea5t cao th\u1eeba nh\u1eadn h\u1ecd \u201ckh\u00f3 ch\u1ea5p nh\u1eadn ph\u1ea3n bi\u1ec7n\u201d v\u00ec s\u1ee3 m\u1ea5t \u0111i s\u1ef1 c\u00f4ng nh\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Cu\u1ed1i c\u00f9ng, y\u1ebfu t\u1ed1 c\u00e1 nh\u00e2n v\u00e0 tr\u1ea3i nghi\u1ec7m qu\u00e1 kh\u1ee9 c\u0169ng quan tr\u1ecdng. Nh\u1eefng ng\u01b0\u1eddi t\u1eebng th\u00e0nh c\u00f4ng l\u1edbn, t\u1eebng \u0111\u01b0\u1ee3c coi l\u00e0 \u201cng\u00f4i sao\u201d \u1edf n\u01a1i l\u00e0m vi\u1ec7c c\u0169 th\u01b0\u1eddng mang t\u00e2m l\u00fd coi tr\u1ecdng b\u1ea3n th\u00e2n qu\u00e1 m\u1ee9c khi gia nh\u1eadp m\u00f4i tr\u01b0\u1eddng m\u1edbi. Theo SHRM Workplace Study 2021, c\u00f3 \u0111\u1ebfn 18% tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean gi\u1ecfi r\u1eddi b\u1ecf doanh nghi\u1ec7p sau 1 n\u0103m v\u00ec \u201ckh\u00f4ng \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u1ecb th\u1ebf\u201d nh\u01b0 k\u1ef3 v\u1ecdng.<\/p>\n

Nh\u01b0 v\u1eady, c\u00e1i t\u00f4i cao kh\u00f4ng ch\u1ec9 xu\u1ea5t ph\u00e1t t\u1eeb t\u00ednh c\u00e1ch m\u00e0 c\u00f2n t\u1eeb c\u00e1ch t\u1ed5 ch\u1ee9c \u0111\u1ed1i x\u1eed, c\u00f4ng nh\u1eadn v\u00e0 \u0111\u1eb7t nh\u00e2n vi\u00ean trong b\u1ed1i c\u1ea3nh c\u1ea1nh tranh. Hi\u1ec3u \u0111\u00fang nguy\u00ean nh\u00e2n s\u1ebd l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n tr\u1ecb ph\u00f9 h\u1ee3p \u1edf ph\u1ea7n ti\u1ebfp theo.<\/p>\n

\"Vi\u1ec7c
Vi\u1ec7c nh\u1eefng ng\u01b0\u1eddi t\u00e0i gi\u1ecfi c\u00f3 c\u00e1i t\u00f4i cao \u0111\u1ebfn t\u1eeb r\u1ea5t nhi\u1ec1u nguy\u00ean nh\u00e2n kh\u00e1ch quan v\u00e0 ch\u1ee7 quan kh\u00e1c nhau<\/figcaption><\/figure>\n

3. Nh\u1eefng bi\u1ec3u hi\u1ec7n \u0111\u1ec3 nh\u1eadn bi\u1ebft m\u1ed9t nh\u00e2n vi\u00ean gi\u1ecfi c\u00f3 c\u00e1i t\u00f4i cao<\/h2>\n

\u0110\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 nh\u00f3m nh\u00e2n vi\u00ean t\u00e0i n\u0103ng nh\u01b0ng c\u00e1 t\u00ednh m\u1ea1nh, nh\u00e0 qu\u1ea3n l\u00fd tr\u01b0\u1edbc ti\u00ean c\u1ea7n bi\u1ebft c\u00e1ch nh\u1eadn di\u1ec7n. \u201cC\u00e1i t\u00f4i cao\u201d kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng l\u1ed9 r\u00f5 ngay t\u1eeb ng\u00e0y \u0111\u1ea7u, nh\u01b0ng n\u1ebfu quan s\u00e1t k\u1ef9 s\u1ebd th\u1ea5y m\u1ed9t s\u1ed1 d\u1ea5u hi\u1ec7u \u0111\u1eb7c tr\u01b0ng. Vi\u1ec7c n\u1eafm b\u1eaft s\u1edbm s\u1ebd gi\u00fap doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc khi m\u00e2u thu\u1eabn \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u1eadp th\u1ec3. C\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 nh\u1eadn ra m\u1ed9t nh\u00e2n vi\u00ean gi\u1ecfi nh\u01b0ng c\u00e1i t\u00f4i cao, t\u1eeb c\u00e1ch h\u1ecd ph\u1ea3n \u1ee9ng trong giao ti\u1ebfp \u0111\u1ebfn c\u00e1ch x\u1eed l\u00fd c\u00f4ng vi\u1ec7c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng bi\u1ec3u hi\u1ec7n th\u01b0\u1eddng g\u1eb7p nh\u1ea5t, k\u00e8m theo l\u00fd do v\u00ec sao ch\u00fang xu\u1ea5t hi\u1ec7n trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c:<\/p>\n